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WARRANTY

Duration

Each product warranty is in effect from the date of purchase. Please refer to the product details to see the warranty conditions and description for every product.

Terms & Conditions :

1. Claims are examined to determine warranty coverage of items purchased from us.
2. The original purchase receipt must be presented as proof of purchase.
3. Upon approval of warranty claim, the product will be repaired or replaced with the same or comparable product with a value not higher than the price of the original product purchased.
4. In the event that repair work has been done to a product without any authorization from VIS, the product’s warranty coverage is automatically void.
5. Warranty terms and conditions are fixed, non-negotiable, non-transferable and only benefits the original purchasers of the product.

This warranty is not applicable:

1. to products that have been stored or assembled incorrectly, used inappropriately, abused, misused, altered, or cleaned with wrong cleaning methods or wrong cleaning products
2. atypical wear and tear, cuts or scratches, or damage caused by impacts or accidents
3. if products have been placed outdoors or in a humid environment or if the products have been used for non-domestic purposes (unless otherwise stated)
4. to consequential or incidental damages